Yes, we ship internationally and have experience delivering to Europe, North America, the Middle East, Asia, and other regions.

All products are shipped directly from our factory in Shenzhen, China.

Yes, express shipping via courier or air freight is available upon request, subject to product size and destination.

Customs duties and import taxes are determined by local regulations and are typically the buyer’s responsibility unless otherwise agreed.

Once shipped, we will provide the tracking number or shipping documents so you can monitor the shipment status.

No. Due to the size, weight, and nature of LED products, free shipping does not apply. Shipping costs are quoted separately.

Yes. A formal Proforma Invoice (PI) and order confirmation will be provided after order details are finalized.

Yes. We offer competitive pricing based on order quantity, project scale, and long-term cooperation potential.

Please notify us immediately with photos or videos. We will provide a prompt solution such as replacement parts or repair guidance.

Absolutely. Our technical and sales teams are happy to provide professional advice to help you select the most suitable solution.How long does shipping take?

Can Iget technical advice before placing an order?

We accept T/T (bank transfer) and other payment methods upon mutual agreement.